Building An E-Commerce Team

You’ve started an e-commerce business, which is a great step towards your future as an e-commerce business owner. First, take a moment to pat yourself on the back because you deserve those accolades.

But now that the shiny glowing elements of a new toy have begun to wash off, you’re likely beginning to realise that you’re stuck with a bunch of things to keep an eye on and no idea how to keep an eye on them.

When running a business, it can be hard to keep a handle on all the moving parts and all the various things that you need to keep on top of to have a successful business.

But as with all things, any pressure or difficulties can be helped by delegating what you need to do. This is where we get into the idea of an e-commerce team. 

E-Commerce Team

An e-commerce team will work with you to further your e-commerce goals and make sure you achieve what you’d like to in your business. These are the people most responsible for running entire operations and making sure that each team member or department is doing its job.

You can, of course, create your e-commerce team in whatever way is best for you and your business, but there are some key components that you’re going to want to make sure you’ve sorted if you’re trying to delegate your work.

How Large Is Your Staff?

Before you even begin to start hiring for your team, you need to make sure you have a good idea of how large of an e-commerce team you’d like to make. If you have a very small organisation, you should – likewise – have a very small team.

Alternatively, if you have a much larger business, you might want to consider having a team size that matches your company size. There are, of course, various specifics that can change up how to create your e-commerce team.

When To Hire

You must understand your staffing needs before you decide to start staffing. This means that you need to know which roles you need to hire for, at what point in your business is a good time to hire for those roles, and then where you’re going to put those employees.

Do You Have an HR Investment? Identify It.

If you own or manage a growth company, you’ll be surprised by how quickly your number of employees grows. 

In midsize organisations without an HR department, leadership will need to devote time and resources to finding and training the right hires. This is because they don’t have anyone else to take on that task. Because of this, make sure to allot time and resources to this function.

In-House Or Contract Talent?

If you need to get a lot of employees but you’re trying not to spend too much money, you might try to cut costs by hiring contractors to perform services that you only need on occasion. 

However, keep in mind that this outside help you’re relying on might not always be available. As such, you should make it a priority to determine if there are specific roles that you’ll always need.

Those are the employees that you should hire directly to your team rather than try to contract from outer sources.

Keep In Mind What You Might Need for Onboarding and Training

Each employee that you bring onto the scene will use up resources you have. They’ll require resources to get them settled into the company and they’ll require resources for training.

When you decide to add new members to your team, keep in mind the time and resources that doing so will cost you.

Richard Coen

Richard Coen

With over 17 years experience in Digital Marketing, 25 years in sales and 22 years business development, Richard assists companies develop key growth strategies on a local or international basis. He can assist marketers achieve balance in their approach to key areas affected by the growth in digital marketing.